Refunds, Returns and Exchanges

If you’re unhappy with our products and would like a refund, please contact us on 02 87399143 or send us an email to: Florapelle@outlook.com

We’ll try to resolve any issue you may have with our product, but if not then you can return the parcel to:

1 Todd Place, Leumeah NSW 2560.

All returns should be sent back within 7 days of receiving, unused and in the condition that they were received.

To complete your return, we require a receipt or proof of purchase.

In the event the product is damaged, you may return your unused item(s) for a full refund of your purchase price, less shipping and handling within 7 days of delivery.

We will only replace items if they are defective or damaged. We do not exchange based on a change of mind.